Help · help query

query

Same text as in-game help query.

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query -- async player-help ticket

When nobody is online to answer on questions, open a ticket helpers can pick up later.

How you play
  1. query <your question> -- open a ticket (you get a number back)
  2. queryread <id> -- read the full thread
  3. querycomment <id> <text> -- add a follow-up

Helpers and staff also use querylist, querycomment, and queryclose (help answers).

Opening a query also posts a short line on the questions channel. When a helper replies while you are offline, you get a login notice (separate from bug thank-you credit).
  Files one async help ticket. Helpers see it on querylist; you get a login notice if they reply while you are offline.

See also: help questions | help answers | help bug